innovative customer experience case study

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Barnes & Noble

Customers First: Solving Pain Points with Innovative Solutions

$4.00

K12savings

Customer 360

$28.00

Waymaker Leadership Development Store

Service with Soul: Steps for Turning Transactions into Transformational Moments

$25.00

Arvida Book Co.

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$19.99

Barnes & Noble

What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

$23.99

Books Kinokuniya USA

100 Practical Ways to Improve Customer Experience : Achieve End-to-End Customer Engagement in a Multichannel World

$38.99

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Biblestore.com

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$5.99$24.99

Little Red General Store

The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business - Paperback

$22.99

Handful of Books

The 5-Star Customer Experience: Three Secrets to Providing Phenomenal Customer Service - Paperback

$80.76

Books for Life

The Digital Innovation Playbook: Creating a Transformative Customer Experience

$314.68

Barnes & Noble

The Benefits of Using Artificial Intelligence for Business Success: Strategies for Innovation, Efficiency, and Growth

$25.00

Remarkable Retail: How to Win and Keep Customers in the Age of Disruption by Steve Dennis book cover

40% off

AlbakiReads

Remarkable Retail: How to Win and Keep Customers in the Age of Disruption

$25.55$42.59

Barnes & Noble

The 5-Star Customer Experience: Three Secrets to Providing Phenomenal Customer Service

$8.99

Barnes & Noble

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

$44.00

Barnes & Noble

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$7.49

Barnes & Noble

Mastering Business Growth Strategies

$18.99

K12savings

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$19.99

Barnes & Noble

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$23.99

Barnes & Noble

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$19.99

Barnes & Noble

Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers

$15.00

Barnes & Noble

Accessibility as a Human Right in Online Retail

$6.99

Barnes & Noble

Inspired: How to Create Tech Products Customers Love

$19.00

Barnes & Noble

Raving Fans: A Revolutionary Approach To Customer Service

$8.99

Barnes & Noble

The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business

$10.99

Barnes & Noble

The Employee Advantage: How Putting Workers First Helps Business Thrive

$24.99

Barnes & Noble

Marketing in Creative Industries: Value, Experience and Creativity

$64.95

Barnes & Noble

User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences

$17.00

Barnes & Noble

CX-PRO - Beyond the Basics: Advanced Insights for Customer Experience Professionals

$14.99