customer experience case study

Results

Barnes & Noble

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

$12.99

Books Kinokuniya USA

Experiential Marketing : Case Studies in Customer Experience

$66.99

Barnes & Noble

User Tested: How the World's Top Companies Use Human Insight to Create Great Experiences

$17.00

Barnes & Noble

Experiential Marketing: Case Studies in Customer Experience

$69.99

Shulph Ink

100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

$53.00

Books by splitShops

The Customer Experience Revolution: How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever - Hardcover

$27.27

Chalkys.com

Customer Experience For Dummies

$27.00

Barnes & Noble

Stories That Stick: How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business

$15.99

Barnes & Noble

Stories That Stick: How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business

$29.99

Barnes & Noble

Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers

$19.99

Books Kinokuniya USA

100 Practical Ways to Improve Customer Experience : Achieve End-to-End Customer Engagement in a Multichannel World

$38.99

Barnes & Noble

Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships

$19.95

Barnes & Noble

Mastering Customer Experience: Insightful Strategies For Winning In The Evolving Service Landscape

$5.36

Books Kinokuniya USA

100 Practical Ways to Improve Customer Experience : Achieve End-to-End Customer Engagement in a Multichannel World

$80.00

Barnes & Noble

What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

$23.99

ATX Books

100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

$29.99

K12savings

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$19.99

Books Kinokuniya USA

The Customer Experience Revolution: How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever

$20.20

Barnes & Noble

Leading the Customer Experience: Inspirational Service Leadership

$62.99

Barnes & Noble

Creating Superfans: How To Turn Your Customers Into Lifelong Advocates

$27.00

Barnes & Noble

Stories That Stick: How Storytelling Can Captivate Customers, Influence Audiences, and Transform Your Business

$23.99

Barnes & Noble

CX That Sings: An Introduction to Customer Journey Mapping

$5.99

Barnes & Noble

Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges

$130.00

Barnes & Noble

Transport Management Successes and Failures: Communication Case Studies of The Good, The Bad and The Ugly

$60.99

Arvida Book Co.

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

$19.99

Pigeonhouse Books, Dublin

Building Great Customer Experiences

$35.00

Porchlight Book Company

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Updated, Revised)

$19.95

Barnes & Noble

The Customer Experience Revolution: How Companies Like Apple, Amazon, and Starbucks Have Changed Business Forever

$20.20

Barnes & Noble

Launching & Building A Brand For Dummies

$24.99