AWFUL! There is actually 1 pen, with a bunch of cheap refills. Preschoolers should be encouraged to be independent but, I don’t want my grands dealing with ink refills, ridiculous. Would have been nice to know that’s how they were coming. Customer service was the worst! I never even opened the packages because they were so small. They tried to offer 20% refund to keep them. When I refused and asked for a full refund, they offered me a 30% refund to keep them. Just do the right thing, I’ll send them back, you keep them, and give me a full refund? THAT is what would work for me.
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Nancy · 11 days ago
This is junk. The pen insert couldn’t fit because the opening was blocked and when I got it slightly opened the pen point couldn’t fit all the way through. Only received the set that was with the original book set, not this additional set.
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Dawn · 4 days ago
The finger holder is not the grip advertised. The grip is soft and not firm. We didn’t use the pens because the books are small.