This mascara is barely there - not in a good way. It was advertised to me because I am 46 and supposedly my lashes are thinning and this would grip them. I guess the brush grips them but there is pretty much no mascara in the container. This is supposed to be like Thrive tube mascara. It doesn’t smudge during the day which is true but it does not come off as easily. I bought two so I guess I’ll open the second one and see if it is the same but I’m not hopeful. The container is pretty cheap. Maybe it’s supposed to be ecological but it feels like it’s barely closed and made me wonder if it is dried out? I would sadly not recommend. I hoped they would be a nice alternative but it was a disappointment.
Shannon · Yesterday
Extremely Disappointing Experience – Product Never Received
My order supposedly shipped over two weeks ago, and I still have not received my product. When I contacted customer service, it took days to get a response, and even then, the issue was never resolved. The shipping company was equally unhelpful. They did not respond to my inquiries, other than to claim that my address did not exist.
I have received neither my product nor a refund, despite my attempts to resolve this matter.
This has been one of the worst customer service experiences I’ve had with both a company and a shipping provider. The lack of communication, accountability, and willingness to resolve the issue is unacceptable.
At this point, I am reporting the transaction to my bank as a potential fraudulent charge. I would not recommend purchasing from this company based on my experience.
Ritcha · Yesterday
I have literally tried everything, from Walmart to Nordstrom and this my friend works for my issue. I have long lashes but they are light at the tip and every waterproof mascara I try end up smudging as my lashes hit my skin all day. thrive was ok but the cast would break and crumble. this one stays in place and helps hold the curl