This product doesn’t fit. I contacted Stryde within 7 days and asked for a RMA so I could get a full refund for a product I couldn’t use. They refused and would only issue a 50% refund on something I have zero use for because it doesn’t fit and they won’t accept returns. Nothing on their website says they will not accept returns.
Horrible, horrible customer service.
J
Joshua · September 28, 2026
The product works great. The only thing I see the straps aren't long enough. Alot of your buyers are probably older heavier women. Straps aren't long enough My suggestion include maybe 2 4" strap lengths to add on.
Lauri · September 26, 2026
Product arrived and was not as advertised. The materials of construction were significantly different that what was described and depicted on the Stryde website. It also lacked any branding, which raised concerns that these were the exact items several others have provided feedback on as being overpriced knockoffs out of China. I immediately requested a 100% refunds, to include shipping costs, and a return shipping label. They offered 50% refund and to keep the product. I refused that offer and referred them back to my original request. Now it’s been two days and I believe they are now attempting to ghost me. I’ll give them till Monday and then I file my formal complaint with the Better Business Bureau and the Federal Trade Commission for false advertising and intentional mis-representation of a consumer product.
