First off absolute banger of a sanple pack! I own the Drum&Bass Sample pack as well and they are amazing. I love the depth of drum samples and basses. My only gripe os that they should include the midi files for the melodic and bass loops. Just a small gripe though. Top notch

I am disappointed with the experience I had with this product and customer service, the customer service team was unhelpful and did not resolve my problem. I expected better support and communication. I hope they improve their customer service to better assist their customers in the future.