Deploy Empathy: A practical guide to interviewing customers
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#1 on Product HuntOver 2,500 copies sold worldwide!Deploy Empathy is, far and away, the best book Ive ever read on user interviews, filled with tactical insights that were new even having done hundreds of them. Patrick McKenzie (aka patio11), Founder, Kalzumeus SoftwareIf youre interested in implementing Jobs to be Donewhether youre a se