nice lightweight shoe, and this is on me, but i should know better than ordering shoes online. i have wide forefoot so my feet press outside the sole a bit. also did not realize it was a subscription and i got charged additional 60 some-odd dollars. got it canceled after the fact

The heel is a bit high compared to the toe. They feel like they are really pushing my foot forward into the toe of the shoe. Shipping took very long compared to other products and I’m hesitant to order the next size up due to the amount of time shipping took. Probably won’t be buying these again due to the whole experience.

Being automatically made a recurring member was exceptionally unclear. The process of obtaining a refund was time consuming and delayed on multiple occasions. The customer service updates were slow and inaccurate on multiple occasions. The shoes are decent quality which is why I have offered one star - I do like them. I wish the rest of the experience was at least semi-decent as I think the shoes and their value for money are good, but everything else was poor.