The Unicorn

Delivery date was not as promised. Ordered on 9/4/26 with stated delivery on 9/9/26. At 6:08 pm on 9/9, received notification that delivery was delayed and flowers would be delivered on 9/10 between 8:50 am to 12:50 pm. Also did not happen. Flowers were delivered after 5:00 pm with no notification to the recipient from the carrier upon arrival. They were just left on the doorstep. Very disappointed! The flowers were already brown and wilting. This was my first and last order with Urban Stems.

Unhappy with FedEx delivery who dumped fresh flowers in NYC apartment building mailroom among many Amazon boxes instead of placing package at door.

Beautiful and consistent

I am never let down by the quality of the flowers and the timeliness of the delivery.