Interactive Stimulation Toy

I recently moved. five seconds after I place the order, I saw that the address was incorrect. i immediately emailed then with the order number to have it corrected. i sent 3 emails before I got an answer, before it shipped. i got the email after it shiped saying it couldn't be fixed. i felt I gave them plenty of time. just very disappointed. i can't read you the toy because I didn't get it.

my dog loved this toy until it broke. the red string came out on the first day and she broke the plastic part as well. Great toy but needs to be more durable.

I got two of them thinking it would do what it says to help with dog barking umm… no it don’t she barked more and broke it in a few seconds she chewed the plastic piece on it and my male dog won’t even give it the time or day will be reaching out for a refund