I ordered two bikini tops on 4 October. Alohra advertised tracking within 24 hours, but I received nothing. I emailed on 8 and 11 October with no response. On the 12th, I received tracking details but no acknowledgement from customer service. I understand delays happen, but better communication would have been appreciated. My order arrived on 21 October, but I was away and couldn’t open it until the 31st. To my disappointment, I received one bikini top and one bottom instead of two tops. After waiting, chasing up tracking and receiving no proper response, getting the wrong items was extremely frustrating. I submitted a return request on 1 November and hope this doesn’t take just as long. Overall, a disappointing experience with poor communication and incorrect order fulfilment.

Extremely disappointing product quality and customer service. Buyer beware. I placed an order on 5 Sep and, after a month without dispatch or shipping update, emailed on 3 Oct requesting cancellation. My request was ignored, and the order was shipped the same day without any acknowledgement of my cancellation. When it finally arrived, it did not live up to the advertising. Did not provide the advertised lift and support for larger busts. I sent four emails attempting to resolve the situation and received no substantive response. I eventually had to contact the business through Instagram, where they approved a return but insisted they would only issue store credit. To make matters worse, after refusing my refund request, Alohra blocked me on Instagram. I found this particularly unprofessional given that Instagram was the only channel through which I had managed to obtain a response.

Cheap fabric, has no hold, over padded. Would not recommend SHEIN quality