SMART-X™ High Efficiency Dryer + Diffuser

Bio Ionic Smart X

I love this blow dryer! I work behind the chair and run a 6 figure solo business, this is my most used tool. It’s lightweight, quiet and a power house! The warranty is great and it was honored when I sent in my blow dryer when the heat unit went out. It took about 10 days for me to make a claim and get it back. I highly recommend this blow dryer!!

Best blow dryer

I have had many blow dryers in the years. This by far is my favorite. I used the Gamma blowdryer before and it lasted 2 months before it stopped blowing hot. My ionic smart x lasted 2 years before I warranty exchanged it.

False advertising

I’ve been a long time customer of the bio ionic curling irons, and as a hairstylist, I recommend them to all my clients, collectively purchased over 20 curling irons for myself & clients. I was so excited when they released this blowdryer, I quickly switched over to them from Dyson blowdryers I had used for years. It was so refreshing to see a 10 year warranty backed by bio ionic. After about 9 months of using my blowdryer, as a professional hairstylist, the heating agent stopped working, I filed a claim and sent it in. Weeks went by I never heard from them, finally I reached out, and they simply said it was not within the warranty criteria. Nothing more. I said please send it back then so i can try and get my 400 dollar blowdry fixed elsewhere, they replied with a firm no. All in all, terrible customer service & completely false advertisement on a 10 year warranty. Extremely disappointing, I wish I could give 0 stars.