Customer service-sent email explaining the device you plug into the usb port did not work and needed a replacement. They responded basically stating there is no refund nor replacements and I am out of luck. Had to order a second one which worked perfectly fine. Will never order from there again.

My girlfriend loved it as her Birthday gift

La commande et le produit nickel tout fonctionne parfaitement le seul bémol c'est la livraison malheureusement ou DHL a pas super bien fait son boulot