Retreat Backpack

Good quality, not much storage/origination

This is my second Herschel bag after the first's top handle broke. The quality of this bag is nice but I wish it had any storage besides the main backpack space. The front pocket is not very practical for holding much since it's never closed. Otherwise you only have the division between the laptop section and main area inside the bag. Quality feels very good though and backpack is comfortable to wear.

Would still prefer the old version

I have been using the old version (purchased on 2018) till yesterday, and I replaced it with this newly purchased version not even because the old one is broken or has any quality issues. The old version is made of so high quality that I truly believe it can still be used for another ten years without any issue. However, this new version seems: 1. The fabrics are all much thinner than the old version, especially side and bottom, thus I doubt its protection of any items inside; 2. The laptop separator/protector is much much thinner than the old version, and not compatible with larger laptops such as 15'' one; 3. The bag lid is too narrow and I doubt it can keep my items safe from rain, while the old version's lid has a 3D cutting with side panels so it can at least protect the interior from water splashing from above. I am not sure if it is me being too harsh about the new design, but at least so far, I think the carrying experience is a little better than the old version (but I haven't started to carry heavy items yet).

We feel scammed.

Would love to review the $90 backpack we purchased for school on 7/20/26 with 3-5 day shipping but it is 8/2/26 and it has not arrived. One sad kiddo and one Mama that is out $90 who now has to rush to try to find another backpack before school starts.