CHASE! Kit

It’s fun, my dogs love it and we use it every day. As a dog professional, I appreciate the safety features, but the “overheat” and play interval shut-offs are often annoying and false alarms; I sometimes put an ice pack under the drive and it stops whining (it is slack and short enough it just whines about temp on first or second round). Using my phone as a remote is often obnoxious and the Bluetooth is very short range. The rubber on the drive wore out quickly, so I’ve been using a rubber grip tape that I have to change periodically to keep the string moving. Finally, the red wire detached from the drive recently and I wasn’t able to solder it back in correctly. The motor isn’t marked and they don’t appear to have replacement parts available. Guess I am in for a new unit.

I waited to review our Chase model because you just never know... I am SO PLEASED with this device. I have a 65 pound hunting breed boy and live in the temperate rainforest of the Southeast Alaska Panhandle. It rains A LOT. We set this up in our home and laid down sticky back rugs to save the floors and handle the traction issue on the hardwood. We have a stairwell in the center of our main floor so the string and pulleys are set up to go around and around and we just hang the string up high on the wall with command strips rather than untie it every night and just leave our pulleys in place secured with furniture and super short bungee cords. It’s been about a week now and our boy ‘points’ to the main unit or string after dinner until we take the hint that he’s ready to chase! Swift Paws is a game changer!!!! He’s so happy!!! We’ve been using the app for controls but I just went back and ordered the remote and a few more accessories because seriously- GET IT - IT’S WORTH EVERY PENNY. THANK YOU!!!!!🙌

For the cost of this product, I’d expect it to actually run well and be able to use it as wanted. The motor overheats with almost every run. It shuts off after 90 seconds. By the time my dogs are engaged, I can’t run it any longer. I fully regret this purchase and would not recommend it to others.