Engravable Compass Necklace

There was an issue with a ring we purchased. While a replacement was no longer an option, D.Louise customer service was excellent! They were incredibly responsive and rectified it right away with a credit. We applied it to this necklace, and my wife absolutely loves it. Thanks for the great support and service!

Order arrived quickly, engraving was exactly as it should be. My only “surprise” was that the end of the chain, (the ‘extender’ piece) where the latch should clip onto did not have a jump ring attachment. Obviously you are expected to latch the necklace onto the smallish, oval existing chain extender which is oval and much smaller than a jump ring and therefore a bit more difficult to latch behind your back. Just seems so odd not to have a finish piece on the chain.

The product was great! I was bummed that only one came engraved, but you all responded so swiftly and kindly to get another one sent my way! Otherwise it would have been a 5, thank you!!