Replacement Lids

My favorite brand

I bought the cups for my coffee and have been extremely happy. I also received a 32 Oz for water , pleased yet again. As I have enjoyed them I have also gifted them. I highly recommend OWALA

customer service

As a formerly avid owner of several Owala Bottlers, I writing to share my latest experience with the customer service the company brags about. A request was submitted through the Owala site for help with a defective lid of a newly purchased 30oz free sway tumbler where the flip button broke into two pieces. I reached out to Owawla and was instructed to reach out to customer services via the Owala website. That was accomplished, photos submitted as well. Several weeks past with no response. Then I received a vague email from Anna (AI?) of the Trove Co, the parent company, denying the claim to replace the broken item and further stated that "all warranty decisions are final" and "no additional details will change the warranty determination". a response to the email was discouraged and intentionally redirected to an unmonitored email address, therefore discouraging any further attempt to seek redress. BTW, Reason for the denial unexplained. Basically they could care less. Going back to proven brand with real customer service...YETI.

Replacement Lid

So happy to find you sell replacement lids and at a lower price than cheap Imitations. Many colors to chose from and fast shipping. So glad I did not have to replace the whole water bottle.