Custom Night Guard

Custom Night Guard

I have used several over the counter mouth guards. This one is 100% better. It's comfortable, well fitting and flexible. And much more affordable than the dentists offer. I won't hesitate to order from Cheeky in the future.

By far the worst purchasing experience I’ve ever had. First, it took over a month for my night guard to actually arrive, and then when it got delivered it didn’t even remotely fit. When I tried to contact customer service, it took several days for them to respond. When they finally did respond, they offered to send a new impression kit and then went completely MIA. After several days I emailed them again asking for a refund and they completely ignored me. Complete scam.

Takes forever to receive the impression kit, mist be sent economy. The putty for impressions doesn't set up properly, so you can't get a good fit. The written instructions also do not match the videos instructions. The mouthguard I got would fall off and become a choking hazard. They take the money right away but any issues you have with your order are not a priority to the company. They used to be reliable. Maybe the company changed hands. If you use Cheeky, expect to wait a very long time, and to possibly not have your issues ever resolved. Get your impression putty from another source for a good fit. Customer service goes out of their way to sound nice (maybe AI?), but it takes so many emails to get something done. If they wanted to seems less shady, they should have a customer service number to call. Being at the mercy of email responses is very unpleasant, and frustrating.