Holdmate Pro

Never arrived, coming straight from China. Ordered it on 19/9 it is now 9/10 and the company is really bad at handling the situation. They refuse to give me a refund and lied that they tried to deliver it. When a company tries to deliver something to my flat it can only succeed as we have a letterbox outside the building and a parcel box (huge). Clearly lost in china bought it for £19. Same thing on amazon £9 from the uk with next day delivery and no fuss. I just want my money back.

For a while there I would have given Holdmate Pro a 5-star rating. The retractable cable is quite strong (a good thing for security) and pulls on the phone while trying to take a call or a photo - rather annoying so I end up fumbling to undo the phone from the cable which completely defeats the purpose of using it. I have another thing that is more concerning though… the little ring on the tether patch came apart from the patch. Bought in April and just last week, I had my phone in my pocket (not on the holdmate thankfully). Placing my hand into my pocket, I found the little metal loop had come off the tether patch completely. Lucky it wasn’t attached to the holdmate because if it had been, I might’ve lost my phone - or it may have dropped to the ground. This is the original fabric tether. It appears there’s a stronger version now but I think I still see the original tether patch for sale. While haven’t seen the new, seemingly stronger patch, I’m not convinced that the new metal patch won’t damage/scratch the back of the phone - might need to find a thin piece of fabric to go between the patch and phone. The attaching loop looks much stronger though so it may be worth considering.

Great concept to provide additional security to using phones in areas where loss or theft are possible. The product is let down by the flimsy tether which can be ripped out if pulled hard. I have just ordered metal tethers for additional security.