Panther Eclipse

My experience with Panther Technology and the Panther Eclipse has been extremely disappointing, not because of the product itself, but because of the complete lack of customer service when I tried to return the item, obtain information, and cancel a separate order. I contacted the company seeking clear instructions on how to return the Eclipse and requested the cancellation of another outstanding order. Despite multiple attempts to get a response, meaningful communication has been essentially non-existent. For me, how a company handles a problem or return is just as important as the product it sells. Customers should be able to expect basic communication, clear return instructions, and timely responses when money and outstanding orders are involved. Based on my experience, I would strongly recommend that prospective customers exercise caution before purchasing. Buyer beware.

I’ve had my panther for three months and the battery has completely fried. Won’t even last a full day with a full charge. Also the customer service is terrible as my fiancés watch also broke and she can’t get an email back. It seems they’re too busy planning the release of their new more expensive product than they are taking care of their existing customers.

Never received. Want refund or and no one will contact us. Terrible customer service